How to Select Methods
5M Methods Matrix
The 5M Methods Matrix supports practitoners in matching appropriate methods to challenges. It provides a practical way to select methods based on where you are in your systems work, what you want to achieve, and who is involved.
The 5M Methods Matrix is organised in the following categories: Motivate, Map, Meet, Make, and Manage.
You can use the following steps to select methods that fit your situation:
- Identify relevant “M”: Consider which of the five areas are most relevant to your current challenge.
- Review the purpose: Look at the specific purpose of each method to see which matches your goals.
- Consider the focus area: Check which aspects (Understand, Collaborate, Strategize, Innovate, Adapt) each method supports. (Book only)
- Select appropriate method: Choose one or more methods that fit your situation and priorities

Methods that help practitioners assess the need for systemic intervention and define strategic directions for meaningful change.
|
Method |
Purpose |
|
Deciding To Act |
Assess the necessity and urgency of intervention |
|
Readiness Assessment |
Evaluate system readiness for intervention |
|
Guiding Star and Near Star |
Define vision and milestones for intervention |
|
Cynefin Framework |
Categorise and understand system complexity |
|
Certainty-Agreement Matrix |
Align decisions with levels of certainty and agreement |
|
Power Mapping |
Analyse power dynamics and influence in systems |

Methods emphasising stakeholder involvement, collaboration, and capturing different perspectives to build shared understanding and alignment.
|
Method |
Purpose |
|
Silent Signal |
Explore how messages change without words |
|
Invisible Connections |
Experience interdependence through movement |
|
Collective Pulse |
Demonstrate self-organization without leadership |
|
Speed Framing |
Expose bias by quickly reframing problems |
|
Certainty-Agreement Matrix |
Align decisions with levels of certainty and agreement |
|
Invisible Negotiation |
Reveal how hidden goals influence group behaviour and decisions |
|
Ladder of Inference |
Reveal how unconscious thinking shapes beliefs and actions |
|
Fishbowl Discussion |
Facilitate inclusive group dialogue |
|
Reverse Fishbowl |
Practice adapting discussions under disruption |
|
Stakeholder Mapping |
Identify and prioritise key stakeholders |
|
Cluster Map |
Explore and connect ideas around a topic |
|
CATWOE Analysis |
Clarify system purpose from multiple angles |
|
Boundary Critique (BC) |
Define and challenge system boundaries |
|
Appreciative Inquiry |
Identify and build on system strengths |
|
World Café |
Enable rotating conversations on shared topics |

Methods that help practitioners explore, visualise, and map systems to gain deeper insights into their structures and dynamics.
|
Method |
Purpose |
|
Air Circles |
Show how perspective shifts change interpretation |
|
Adaptive Pen Control |
Visualise interdependence, adaptation and dynamics |
|
Group Juggle |
Explore how systems grow more complex |
|
Triangles |
Show interdependence within systems |
|
Live Systems Mapping |
Physically map evolving system relationships |
|
Bathtub Game |
Visualise system accumulation and delays |
|
DSRP Framework |
Thinking patterns to understand complexity and make better decisions. |
|
Behaviour Over Time Graphs |
Plot and analyse variable trends over time |
|
Paper Computer |
Identify influence patterns and leverage in complex systems |
|
Refrigeration Game |
Experience how delays and local decisions cause instability |
|
Fishbanks Ltd. |
Experience how individual actions and delays lead to resource collapse |
|
Sankey Diagrams |
Show flow of resources across systems |
|
System in Focus |
Define the system, its boundaries, and external interactions |
|
Rich Pictures |
Capture complexity using visual storytelling |
|
Double Q-Diagram |
Map hard and soft causes of problems to support balanced thinking |
|
Impact Mapping |
Align actions with strategic goals |
|
Connected Circles |
Reveal relationships between system variables |
|
Causal Loop Diagrams (CLD) |
Identify feedback loops in systems |
|
Systems Archetypes |
Recognise patterns in system behaviour |
|
Leverage Points Mapping |
Identify high-impact areas for systemic change |
|
Scenario Planning |
Plan for future uncertainties |
|
World Game |
Explore global challenges and interdependencies through cooperative, systems-based simulation |
|
Soft Systems Methodology (SSM) |
Explore messy, contested situations by comparing perspectives and finding meaningful change |
|
Viable System Model (VSM) |
Diagnose system structure and organizational viability |

Methods that guide practitioners in moving from planning to execution, fostering innovation, and applying strategies to implement solutions effectively.
|
Method |
Purpose |
|
Human Knot |
Build teamwork and collaboration |
|
Paper Airplane Factory |
Simulate and improve processes |
|
Forced Prioritization |
Rank and cut options under pressure |
|
Resource Tree |
Map needed resources to reach a goal, clarify dependencies, and spot constraints |
|
Kano Model |
Prioritise features based on user satisfaction |
|
Theory of Constraints (TOC) |
Identify and manage system bottlenecks |
|
Prototyping Sprints |
Rapidly test and improve early-stage ideas |
|
Process Hacking |
Redesign broken processes for better performance |
|
Backcasting |
Plan strategically from future goals |
|
Synectics |
Solve problems using analogies |
|
Morphological Analysis |
Generate creative solutions |
|
Futures Wheel |
Map and evaluate long-term impacts |

Methods that help practitioners assess the need for systemic intervention and define strategic directions for meaningful change.
|
Method |
Purpose |
|
Boom and Bust |
Monitor and understand growth cycles |
|
Most Significant Change (MSC) |
Capture significant outcomes and changes |
|
Outcomes Mapping |
Track behavioural change and impact |
|
Lag vs. Lead Indicator Tracking |
Spot early signs vs. results |
|
Balanced Scorecard |
Measure and align strategic objectives |
|
Iceberg Model |
Reveal underlying system structures |
|
Scenario Stress Testing |
Test system response to shocks |
|
Fuzzy Cognitive Mapping (FCM) |
Visualise and analyse causal relationships |
|
Critical Systems Heuristics (CSH) |
Evaluate system boundaries ethically |
Trainings including a book

Learn more about the 5M’s?
The 5M Structure helps you find the right method. The book offers 65+ step-by-step approaches. Practical, structured, and ready to use.
